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香港製造,世界爭光。
Yuen Hoi | Apr 2021 | Hong Kong
香港製造,世界爭光。因工作需要,來到尖沙咀漢口道一幢數10年大厦樓上單位,發現一間好低調又從沒有宣傳洋服店小店,經營半世纪,父親從上海到香港後再由他傳承,在傾談中得知所謂英國紳士包括政要名人,有位前首相白高敦也邀請他到下榻四季酒店為他造洋服,前香港港督衛奕信也是熟客,滙豐銀行大班在港領事也是顧客,其實我們巳早知香港需彈丸之地,洋服行業早巳名振世界,今天在那小店給我這個井底娃兒眼界大開,牆壁上掛滿名人政要的名片,老闆鄭先生好客有禮,有幸接觸到香港的價值。
CS reply:
Thank you for visiting us! It's our pleasure to serve you.
Nice experience, helpful staff
Christopher Jost | Aug 2016 | AustraliaHi there,
It was my first time getting a fitting with William Cheng & Sons. It was a really enjoyable experience, I am looking forward to receiving my first suit & shirts from you.
I took a few photos of materials so am planning to purchase a few more suits, a sports coat and shirts from online.
I just wanted you to know that it was a nice experience and the staff were gentlemen, helpful and attentive.
Regards,
Chris
CS reply:
Thank you for your email and order.
Also thanks for your forthcoming order via our online. Please advise if you have any question in using it.
Proud of your service
Harry Siddins | July 2016 | AustraliaDear William Cheng & Son
My suit arrived yesterday. I'm very pleased with the product, beautifully crafted. I am however even more pleased with you customer service. From the time I ordered this suit to the time it arrived in outback Australia was 10 days. Not many businesses could achieve that, you should be proud of the service you provide.
Thank you.
Harry Siddins
CS reply:
Thanks for your email and we are so glad to hear that you are pleased with the Suit and Shirt.
Your encouragement mean a lot to us and we look forward to a long term relationship with our customers .
If you have any questions about our services, please feel free to email or call us.
Perfect
Jonathon Howe | July 2016 | AustraliaTo all of the staff at W.C. & S,
We have just celebrated our 1 year wedding anniversary and we were going through all of our photo’s from the day. We just can’t get over how well the 4 suits and shirts turned out for the big day. The colors were perfect and you couldn’t get a better fit.
Thank you very much for completory such a top effort a few weeks prior to the big day. We couldn’t have had such a good day although those suits. Looking forward to referring more weddings to your business. Some photos included for you. J
Thank again,
Jonathon and Melina Howe
CS reply:
We received your letter today and we would like to sincerely thank you for your appreciation. We are happy to hear you had perfect wedding ceremony and you and your groomsmen looked perfect.
Your appreciation gives us great encouragement to do better.
Your support means a lot to us. Rest assured that we will continue to do our best at work.
Thanks for your long-term support.
Thanks
Kenneth Bell | May 2015 | U.S.AThank you for the HK$500 gift for using the new site. I found it very easy to use. Was a little disappointed my styles were not already there, but once added, were easy to save. Also noted that postage, which has never (I think) been a separate charge is now added during checkout. I guess that is progress. I look forward to my order! Thanks Sandy, for being my tailor for the last twenty years!
4,5 stars
Heiko Langhein | May 2015 | GermanyThe Shopping process is working fine. Only at the end it is not working perfect. When you want to check out and your personal data are not complete you cannot Change. You have to click at "create new address" I would give you 4,5 stars from 5.
CS reply:
Thanks for your comments and we will try our best to go for 5 stars. Regarding your queries, actually, you can go back to "My Account" to amend your profile and then come back to "My Cart" for check out. All data in "My Cart" will keep for a period of time even login and logout, thanks.
Impressed!
Alex Bogart-King | May 2015 | AustraliaHonestly, I'm very impressed with your website. The amount of customization that is available to each item is amazing, the kind I would expect from an actual tailor visit.
I was also impressed with your large range of accessories, although I would like more information and selection of cufflinks ie: maybe some gold/opal/diamond higher end and more expensive things available.
Personally, I would like a better selection of pocket squares as I feel that was quite limited.
The general functionality of the website was very good, I will definitely use this going forward for all my business attire.
Thanks and I hope to do business with you many years into the future.
CS reply:
We highly appreciate your efforts on participating of our trial run test as well as your comments on the website. We will keep up and hope we can have your continuous support in the very near future, thanks.
Overall Great
Mr. von Sydow | May 2015 | Sweden- Overall great look and feel. Coherent with design of the page, light and airy feel.
Some issues:
- Scrolling on the fabric-page should go with overall scrolling of page, not separate as now
- Chosing the style of monogram should be the same type of chosing as the rest of the styles
- A finished overview of the shirt should be presented when ordering
Great work and great service - look forward to using this even more!
CS reply:
Further to your valuable comments, we have developed a convenient and efficient way for current customers to order products with preferred styles and fabric choices which is called “Quick Order” and is available for shirts, men suits, men jackets, men trousers as well as accessories.
Please do not hesitate to let us know if you find any queries, thanks.
Overall Satisfied
Lennart Garritsen | May 2015 | NetherlandsMany thanks for your generous offer and opportunity to test your new order system. I tested all the functions requested and I am very pleased. The website is very userfriendly and I like to be offered all the options for personification of the shirt. Also nice is the fact you can see a sample of what is meant by all different styles. I only was not able to load my usual preferences I always have so I had to specify everything again from the beginning, but then I saved it so I assume next time it wont be a problem. Another suggestion would be to increase the number of available fabrics, especially the plain colors. Overall I am very satisfied with this new ordering system!
CS reply:
Further to your valuable comments, we have developed a convenient and efficient way for current customers to order products with preferred styles and fabric choices which is called “Quick Order” and is available for shirts, men suits, men jackets, men trousers as well as accessories.
Look nice.
Joe Tanious | May 2015 | U.S.A.The website looks nice and it is easy to use. My only suggestion is around style and sizing. My orders for shirts and suits have been customized, and I'm not even sure what my style or size is. All I know is that I like the current style and sizing that I have used last for both suits and shirts. I did see the option to use previous style, but the website still required that I select options for style, and I am not sure if what I selected is the current style that I have on file - which is what I like. Anyway, that is my only feedback. Aside from that, it is very easy to use. Hope this helps.
CS reply:
Regarding your concerns, actually, other than “Place Order” function in the website, we have another online function called “Quick Order” which is developed for a convenient and efficient way for current customers to order products with preferred styles and fabric choices. You can either find it at the middle or at the bottom at the “Home Page”. In the fabric page, please click on the selected fabric and then “Add to Quick Order” at the right hand side box. You can select as many fabrics as you can and then press “Submit Quick Order” to input your order details in the free text box at the right hand side of the fabric, and you can also remove any one of your selection. Please also input your “Payment Instruction” and “Message to William Cheng & Son” then submit. We will send an order confirmation to you when we have confirmed and input your order in our system.