This policy is drawn up to meet the requirements of Hong Kong Privacy Ordinance in the protection of privacy of personal data collected. It describes how our Company collects, makes use of and safeguard the information obtained from customers. By visiting our website and using the services provided by all our sales channels, customers accept the practices outlined in this policy.
(1) Type of information collected
During website registration or when customer purchases through other sales channels, our Company collects the following information from customer:
  • personal details such as name, measurements, address, phone numbers, fax number and email address
  • order records such as products purchased, styles and fabric selection as well as delivery details and payment information
  • email communication records including enquiries, complaints and miscellaneous requests
  • booking records cover the timing and purpose of appointment for both shop appointment and trip booking in addition to personal details
(2) Purpose of the collected information
During website registration or when customer purchases through other sales channels, our Company collects the following information from customer:
  • The personal details and order records are keeping mainly to enable the Company to complete the sales order. However, the Company will also send out promotion messages through email or by post.
  • Email communication records form the basis to process the miscellaneous requests of customer as well as to act as evidence in case conflicts arise.
  • Booking information collected is for processing both the shop and trip appointment.
(3) Information collected during visit of our website
When customers browse this website, cookies will be stored in their computers' hard drive. The purpose of using cookies is to facilitate the successful redirection to the correct page upon clicking on the changing banner. No personal data is collected or stored under this circumstances. However, customer may decline the installation of cookies, in which case that certain functionality may not be available.
When customers visit our websites, the visit will be recorded as a "hit". The webserver makes a record of the visit that includes the IP addresses (and domain names), the types and configuration of browsers, language settings, geo-locations, operating systems, previous sites visited, and time/duration and the pages visited (webserver access log). The purpose of keeping webserver access log is solely for website enhancement and optimization purposes.
(4) Protect customer information
The IT systems of the Company are developed and maintained by a local third-party service provider and this party does not have access to the data stored in the IT system except when it is carrying out trouble-shooting under the supervision of our staffs.
The website of the Company is developed and maintained by a local third-party service provider. This party is bound by contractual duty to keep confidential any data come into contact with against unauthorized access, use and retention.
The Company has set up appropriate policies and procedures to prevent unauthorized access, use, modification or disclosure of customer data. Only authorized staffs will access to customer data when such needs arise. Our Company will ensure that customer data is not kept longer than is necessary for the fulfilment of the purpose for which the data is to be used
The Company does not sell or share customer information to unaffiliated third parties. Occasionally, our trusted partner may have access to this data after they have agreed to our confidentiality agreement. The Company may disclose customer information to agencies or organizations who are authorized to receive information relating to law enforcement or prosecution.
(5) Modification of customer information
For amendment of personal data, customers can log on to their online account to make direct changes or send an email to to notify our customer services staff to perform the changes.
(6) Marketing communication
After customer has created an online account on our website, customer will be automatically added to our email lists and receive our marketing or promotional messages. If customer does not wish to receive our marketing emails, please click on the unsubscribe link found at to bottom of our marketing emails or send an email to to notify us. Normally it takes about 5 workings days to remove from our marketing email lists.
(7) Others
Please call 852-31052691 for any enquiries regarding personal data privacy policy and practice during office hours.
In case of any change to our privacy policy, the Company will notify customer by sending a notice to the primary email address.